Delivery Options Overview

1. Order the Product and Specify the Delivery date.

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at your doorstep

Return Policy

At Odeli.lk, your satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help. Please review our brief return policy below:

1. Eligibility for Returns

  • Damaged or Defective Products: Returns are accepted if the product is damaged, defective, or incorrect at the time of delivery.
  • Perishable Goods: Items such as fresh or frozen food are non-returnable unless they are damaged or defective upon delivery.
  • Timeframe: All return requests must be made within 24 hours of receiving your order.

2. Return Process

  • Contact Us: Email us at oshan@mayburyfinefoods.com or call our customer service with your Order ID, proof of purchase, and a photo of the issue (if applicable).
  • Approval: Once your return is approved, we will provide instructions for returning the product.
  • Condition: Returned items must be unused, in their original packaging, and in the condition you received them.

3. Refunds

  • Approved returns will be refunded within 14 business days via the original payment method.
  • Shipping fees are non-refundable unless the return is due to our error.

4. Exclusions

  • Products damaged due to misuse or improper storage by the customer are not eligible for returns or refunds.
  • Sale items or promotional products are non-refundable unless defective.

If you have any questions or need assistance, feel free to contact us at oshan@mayburyfinefoods.com. We’re here to help!

FAQs

How long will it take to receive my order?

Orders are typically delivered within 2–4 working days within Colombo

Do you offer same-day or next-day delivery?

Currently, we do not offer same-day delivery.

Do you deliver to my postcode?

A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.

It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.

Is next-day delivery available on all orders?

If that's what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.

Do I need to be there to sign for delivery?

A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.

It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.